Last updated: February 9th, 2025

1. Who We Are

Fast and Free Performance Coaching Inc. Canada

Fast and Free Performance Coaching Inc. (“we”, “us”, “our”) is committed to protecting personal information in accordance with Canada’s Anti-Spam Legislation (CASL) and Québec’s Act Respecting the Protection of Personal Information in the Private Sector (Bill 25).

2. Personal Information We Collect

We may collect the following personal information:

● Name

● Email address

● Phone number

● Business or professional affiliation

● IP address and basic technical information (such as device type or browser)

● Any information voluntarily provided through forms, emails, or consultations

We do not knowingly collect sensitive personal information unless explicitly required and consented to.

3. How Information Is Collected

Personal information is collected when you:

● Subscribe to communications or newsletters

● Contact us directly

● Complete forms on our website or with third using 3rd party platforms

● Engage with our coaching or consulting services

● Interact with our website via cookies or analytics tools

4. Purpose of Collection

Personal information is collected only for purposes that are necessary and identified at or before the time of collection, including:

● Providing coaching and consulting services

● Communicating with clients and prospective clients

● Sending electronic communications where permitted by law

● Responding to inquiries

● Improving services and website performance

● Meeting legal and regulatory obligations

5. Consent

By providing personal information, you consent to its collection, use, and disclosure in accordance with this policy.

Electronic Communications (CASL) We send commercial electronic messages only when:

● You have provided express consent, or

● An implied consent relationship exists under CASL

Every electronic message includes an unsubscribe mechanism. Consent may be withdrawn at any time, and requests are processed without delay.

6. Use and Disclosure of Personal Information

Personal information may be shared with:

● Service providers (such as email platforms, scheduling tools, or analytics providers)

● Professional advisors (legal, accounting, compliance)

● Authorities where required by law

We do not sell personal information.

Service providers are required to protect personal information through contractual or technical safeguards.

7. Data Storage and Transfers

Personal information may be stored or processed outside Québec or Canada by third-party service providers.

When this occurs:

● A privacy risk assessment is conducted where required

● Appropriate safeguards are implemented to protect personal information

8. Retention of Information

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements.

Information that is no longer required is securely destroyed or anonymized.

9. Security Measures

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.

While no system can guarantee absolute security, we take reasonable steps to protect personal information.

10. Individual Rights (Québec Residents)

Individuals residing in Québec have the right to:

● Access their personal information

● Request correction of inaccurate or incomplete information

● Withdraw consent

● Request deletion where legally permitted

● Receive information about how personal data is used

Requests may be made using the contact information below.

11. Privacy Officer

In accordance with Bill 25, the person responsible for the protection of personal information is: Privacy Officer: Braydon Stachel Email: BraydonStachel@gmail.com

12. Cookies and Analytics

Our website may use cookies or similar technologies to analyze traffic, improve functionality, and enhance user experience.

You may disable cookies through your browser settings.

13. Confidentiality Incidents (Bill 25)

A confidentiality incident refers to any unauthorized access, use, disclosure, loss, or other breach involving personal information.

If a confidentiality incident presents a risk of serious injury, Fast and Free Performance Coaching Inc. will:

● Take reasonable steps to reduce the risk of harm

● Notify affected individuals as soon as possible

● Notify the Commission d’accès à l’information du Québec (CAI) in accordance with Bill 25 requirements

● Maintain a register of all confidentiality incidents as required by law

Notifications will include information about the incident, the personal information involved, and steps individuals can take to reduce potential harm.

14. Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on our website with an updated revision date.

15. Contact

For privacy related questions, requests, or complaints, contact: BraydonStachel@gmail.com